Kam Patel

Curriculum Vitae

Head of VOIP Services

Mar 2004 – Oct 2004

  • Responsible for the Architecture of PSTN and VoIP network and the development and product marketing of next generation products & services on VOIP for Bulldog Communications.
  • Defining architecture, evaluating products and implementing new technology into the network.
  • Developing the architecture and serving as subject matter expert for VoIP technologies
  • Worked with and evaluated multiple vendor CPE and network products through lab testing and initial field trials to evaluate the technology and its deployment feasibility.
  • Produced detailed technical requirement specifications for CPE Production for RFI/RFQs for CPE
  • Documented test plans for select vendor will be required, along with engineering specifications and guidelines for these products.
  • Worked with Strategy, Finance and Business Planning to develop capital and expense budgets for VoIP, IP & Data products.
  • Supported marketing in the enhancement of existing products and development of next generation data products and services through the product implementation process thus translating marketing requirements to technical requirements.
  • Drove key technology and activity plans for national VoIP product development efforts.
  • Interfaced with customer base on VoIP technology, product roadmap, product development, and market deployment plans.
  • Involved in architect level business justification, planning, designing, integrating, and deploying best-in-breed platforms and framework technologies in the following functional areas:
    • WAN technology, Quality of Service, fault resiliency, and load balancing.
    • Voice network architecture and design – performing technology and cost evaluations such as ROI and RFP processes.
    • Developing business and technology strategies for VoIP network.
    • Architecting, planning, designing, installation, and operating VoIP deployment.
    • Creating capacity management processes for complex service provider or enterprise networks.
    • Network routing and trunk engineering.
    • Interface into Cable & Wireless organisation.